Refund & Return Policy

Due to Covid-10, We do not accept any returns or exchanges.

-Claims for damaged goods or any packaging errors need to be e-mailed to us within 24 hours of delivery – customerservice@exotica-swimwear.com

 

 

ExoticaSwimwear uses the finest quality materials available, however, we are not liable for any damage, or fading due to highly chlorinated pools, hot tubs, sand, dirt, and tanning oils deemed as not normal wear and tear, Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items as instructed on the packaging. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.

 

Order Changes & Cancellations: An order can only be changed or cancelled within 3 hours of it being placed and as long as it has not been shipped. Any orders for Pre-Order or Special Order Item(s) cannot be changed or cancelled.